Frozen Meals

The frozen meal program has become a popular alternative or supplement to the traditional hot meal delivery. One advantage of the frozen meals is the ability to select your own menu.

View the complete Frozen Meals Menu here.

Frozen meals are presented in a cardboard container which can be placed in the microwave or oven. Each meal is labeled with cooking instructions as well as ingredients.

Order Frozen Meals Here

What kind of meals are available and what’s the cost?

TimeSaver Foods

• TimeSaver Foods menu
• Nutritional Facts
• Ingredients List
• Cost*:
  Entrée: $8.25
  Soup: $4.65

Apetito
A tempting array of main dishes, soups and desserts.

• • Apetito menu
    Menu also include meals that are: vegetarian, diabetic friendly, reduced sodium,  pureed, minced, renal gluten-free, and lactose free
  • Nutritional Facts (click on the “Individual Complete Meals” tab)
  • Search by allergens on their Nutridata website.  In “Categories”, make sure to select  “Individual Complete Meals” to look for the Meals on Wheels selection.
    • Cost*:
      Entrée: $6.60
      Soup: $3.00
      Dessert: $3.00
      Breakfast snack: $3.00
      Package deals:
      5 entrées + 5 soups or desserts: $44.00
      7 entrées: $44.00

Payment options:
Clients are billed monthly. Payment options include cheques, money orders, e-transfers at payments@mealsonwheels-ottawa.org, VISA or MasterCard. Cash is also accepted at our office. Automatic withdrawals can also be arranged if you send us a VOID cheque.

* Fees updated April 1st, 2022 and are subject to change.

Delivery Schedule

The frozen meal delivery schedule has been adjusted to accommodate the increase in demand during COVID-19:

• • • If you live west of the Rideau Canal: Tuesday between 11:00 a.m. and 3:00 p.m.
      Orders must be submitted by 10:00 a.m. Tuesday, one week prior to delivery.
    • If you live east of the Rideau Canal: Friday between 10:00 a.m. and 3:00 p.m.
      Orders must be submitted by 10:00 a.m. Friday, one week prior to delivery.

How do I order Frozen Meals?

NEW CLIENTS: please register with Meals on Wheels before placing an order. Register by calling us at 613-233-2424, or by filling out an online Client Application Form.

Once you have registered as a Meals on Wheels client, there are three ways to order frozen meals:

• • • Order by emailing: service@mealsonwheels-ottawa.org
      Please include your: full name;  address and phone number; choice of items (indicate the name and number from the menu)
    • Order by phoning: 613-233-2424
      Please include your: full name;  address and phone number; choice of items (indicate the name and number from the menu)
    • NEW! Order online: Order Apetito frozen meals here  or Order TimeSaver frozen meals here.

NOTE: Frozen meal order must be placed one week in advance of your delivery date. A minimum of 4 frozen meals is required for delivery. The maximum amount of frozen meals we can deliver in one delivery is 28 meals. There is no minimum or maximum for pick up orders.

Frozen meals need to be ordered on a week-to-week basis. You can call every week to place your order, or let us know if you would like an ongoing standing order for a particular time period. If you are unable to call us weekly to place your order, please call our Client Coordinator at 613-233-2424 and discuss alternate arrangements.

See our Frequently Asked Questions for more information