Baudouin St-Cyr, our Executive Director, started his career at SPRINT Senior Care in North Toronto as In-Home Services Manager in 1988, then became Executive Director at West Toronto Support Services in 1995. He has been overseeing our organization on a day to day basis since 2002. A former President of our provincial association, the Ontario Community Support Association, he remains the only individual to have ever provided formal inter-agency leadership in both Toronto and Ottawa.
Baudouin holds undergraduate degrees from Glendon College and a graduate degree from McMaster University. He also has a certificate in Voluntary Sector Management from York University. In his spare time, he loves walking outdoors with his photographic equipment combining his love of nature with his passion for photography. Bau’s other hobby is acquiring and reading books related to history, politics, sports, current affairs, and international relations. A huge fan of old school French and Belgian authors in the tradition of Jacob, Hergé, Goscinny, Duchâteau and Graton, he also has an extensive collection of French graphic novels (bandes dessinées) from the 1950’s onward.
Jill Daigle is Manager of Volunteer Services and is responsible for providing oversight and management in the volunteer program to recruit, train and engage volunteers.
Originally from Saint John, New Brunswick, Jill joined the Meals on Wheels staff in 2008 shortly after moving to Ottawa. She is deeply passionate about community support services that support the independence of seniors and adults with disabilities to remain at home and so it was a perfect fit. Jill graduated from St Thomas University in Fredericton, New Brunswick with a Bachelor of Social Work degree. She is now pursuing a Volunteer Management Leadership program from Humber College. On the Board of Directors of the Ottawa Administrators of Volunteer Resources, Jill loves working with volunteers and networking with others to promote volunteerism in the community. In her spare time Jill loves all things art related and is a self-taught visual artist working is a variety of media. She loves to bring creativity and collaboration both in her approach to the workplace and to her own personal pursuits.
Jessica Neil is one of our Volunteer Coordinators. She is in charge of organizing volunteers to deliver meals to clients in the east half of our catchment area. She is responsible for scheduling volunteers, conduction orientation sessions, doing recruitment, and helping organize the annual volunteer reception. She is a staff representative on the Supplier Liaison and Fundraising/Public Relations Committees.
Jessica was born in Ottawa but grew up in Kitchener, Ontario. She completed her bachelor’s degree in Communications and English at the University of Ottawa, and has spent her adult life back in Ottawa. She loves how much natural beauty surrounds and winds through the city, and can often be seen run-commuting through the city core, all year long. She enjoys travelling both near and afar, reading a good book, and exploring world cuisines.
Gabrielle Béland Mainguy is our Client Coordinator. She is in charge of intake and setting up meals for clients. She also manages the day-to-day relationships with our provider kitchens. She spends most of her day on the phone and does the majority of our English to French translations. She is a staff representative on the Supplier Liaison and French Language Services Committees.
Gabrielle grew up in Ste-Julie, Québec but moved to Ottawa in 2007 to attend the University of Ottawa where she received a bachelor’s degree in International Studies and Modern Languages. She bikes to work in the summer months and, when weather permits, walks to work throughout the winter. In her spare time, she enjoys doing yoga, cooking, and travelling whenever possible.
Kate Uffen is our Project Coordinator. In addition to being first on phones, she is in charge of Frozen Food as well as Quality Assurance and works on a wide assortment of projects including preparing the Annual Report, writing and designing the quarterly Client Newsletter, and creating many of the agency’s infographics and advertisements. She is a staff representative on the Supplier Liaison, Fundraising/Public Relations, Health and Safety, and Food Services Committees.
Natallia Laurenava is our bookkeeper. She is in charge of clients’ payments.
Natallia grew up in Belarus. She has a bachelor’s degree in Accounting from Belarusian State Economic University. She worked as an accountant in Belarus for two years prior to coming to Canada. In her spare time, she enjoys riding a bike, walking outdoors, and listening to French music.
Monique Rochon is our Saturday Coordinator. She answers the phones and assists volunteers on Saturdays to ensure that deliveries run smoothly. She joined the team in 2018 as an energetic retiree following a forty year career in dentistry.
Monique grew up in a small town in Northern Ontario where she was first introduced to a career as a dental assistant and eventually as a dental hygienist. In her spare time, she enjoys outdoor activities such as walking and spending time with her four grandchildren. She is also a weekly volunteer at the Ottawa Heart Institute.
Diane Naika Dieujuste is our COVID Response Meal Coordinator and Office Assistant. She has been a summer student for the past two years as part of the Canada Summer program. She helps organize route sheets, produces the daily COVID screener list for client calls, produces the annual client survey, answer phones inquiries, and provides assistance to other departments as needed.
Diane is a native of Montreal and moved to Gatineau to attend University of Ottawa. She has a degree in Social Work and a Bachelors in International Development and Globalization. She is an avid viewer of TV shows, and believes that there’s no better match than a good poetry book and ice cream.
Michael Girgis is our Marketing and Community Outreach Assistant.
Michael was born in Dubai, UAE, where he spent the first ten years of his life before moving to Ottawa, Ontario. He completed his bachelor’s degree in Public Affairs and Policy Management, at Carleton University, with a specialization and passion for human rights. He loves biking in the summertime and is an avid movie and musical lover. In his spare-time he enjoys hiking, cooking, and playing video games.
During the 2019-2020 fiscal year we delivered 96,017 meals (including 10,597 meals through the Going Home and Aging in
Place programs) to 1514 clients with the help of 366 volunteers.