Patient Bill of Rights – Home and Community Care Support Services
In 2004 a new provincial law was passed called the Personal Health Information Protection Act.
This law was put into place to offer some guidelines and protection for personal health information gathered by Health care agencies and professionals. These include Hospitals, Doctors, Nurses, Medical Clinics, Community Care Access Centres, Community Support Service agencies and Health Care Professional who has personal health information on file.
Meals on Wheels acknowledges the individual’s right to privacy and is committed to protecting the confidentiality of its clients’ personal information.
Personal information is collected in order to:
We require your consent to collect, use and share information needed to provide the services that you request.
Your information is only shared with individuals/providers directly involved in your healthcare.
You have the right to withdraw your consent at any time.
The Meals on Wheels staff and volunteers strive to ensure that your information is kept confidential.
Your information is kept in a secure location in our office and can only be accessed by Meals on Wheels staff.
You have the right to view your information on file and to request changes. Communication between clients and staff ensures that information is kept up to date.
If you have a concern related to the handling of your information, please contact our Executive Director at 613-233-2424 or by email at firstname.lastname@example.org.
We hold our Annual General Meeting (AGM) every September. Contact us if you would like to attend.